Frequently Asked Questions

The quality and precise craftsmanship really puts this company above others. Customer service was exceptional and always had the best interest of the customer. Highly recommend!

Great customer service. Took time to explain everything in detail. Really paid attention to detail

My husband and I thought if we had a deck system installed on our lower deck we would get more use of deck even if it’s raining. So we did research about companies that did this type work and selected two. We contacted them and made appointments. The first gentleman showed us his product, which seemed okay. He then explained how it is installed and works. After taking measurements he gave us an estimate for his system. He said that if we sign a contract by Jan. 31, 2024, two days away, we would save $500 dollars. On Jan. 31, 2024, Jeff Butler, partner, with RainAway Deck Drain Systems, met with us to explain his deck system. After his presentation, he too went outside to take measurements. My husband and I agreed that Jeff’s system is far and above better quality than the first salesman’s product. Jeff then gave us his estimate which I figured would be at least a thousand dollars higher in price. But, to our surprise Jeff’s quote was several hundred dollars less than the previous guy’s offer and NO PRESSURE to make a quick decision. We signed a contract for the deck system and installation was completed today. Hunter and his install team are very professional and did a terrific job. Now, we admiring our newly useable deck thanks to Jeff and the RainAway Deck Drain System.

Working with Rainaway has been the best experience! From first encounter to completion of the job, everyone has displayed nothing but professionalism and quality work. They were so easy to work with,communication was excellent and no pushy salesman! We are so happy to have the Rainaway deck system! It turned out awesome esthetically and in functionality. Totally recommend this company!

Let me tell you this is a first rate business. I used them 16 years ago to install an underdeck system which worked perfectly. This past year we remodeled and screened in the area under the deck. As part of this we had a new system installed to change the colors. The installation was handled quickly and efficiently and any subsequent small issues they are on the spot to make it right. Jeff and Dave are great to work with and I could not recommend them more highly!

Excellent product, excellent service. Rainaway changed our lower deck into a year round useable space. Rain used to fall between the gaps between the boards in the top deck making a mess and making the space miserable to use. Now it is dry all the time. We can sit outside and enjoy the view rain or shine.

Highly recommend RainAway! They arrived on time and were very professional. The system has been a great addition for our entertainment purposes! Our dog loves it too!! Great guys, great service, and excellent customer service!

We love our Rainaway Deck System! I only wish I had installed it years ago! The Rainaway Deck System made it possible for us to enjoy the area underneath our deck and create an additional living space that we now use year round. Jeff and his crew are the best! They are professional, timely, and the quality and workmanship are top notch!

When our old system failed, RainAway replaced it perfectly. Now it is exactly what we wanted.

Dave and Jeff are wonderful to work with. From the quote to the installation, everything was perfect. I would recommend them anytime!

Everything about Rain Away Deck Drain Systems was spot on! Jeff and his crew did a great job installing my system. They were very detailed in explaining the entire process before my install was scheduled to start. Most important Jeff assured me that if I had any issues at all he would take care of them asap. The quality is top not so I'm not contemplating any concerns at all. It feels good to work with someone who takes pride in their work and will stand by it. If you are in the need for a deck drain I would highly recommend Rain Away Deck Drain Systems!

We have used Rainaway for several years for all of our decking projects. Absolutely the best under deck system out there! The crews take their time to make things just right each time. Jeff is always available to answer questions and helps to make sure we get exactly what our customers want. They are the only company we use for this work! Highly recommend!

I worked with both Dave and Jeff and their team to install my under decking several years ago. The project was completed on time as they promised but more importantly, the quality has been outstanding. We have had no issues or problems with our system and would recommend RainAway to anyone considering a similar solution.

Look no further for an under deck system. These guys are the best! Owner, Jeff Butler, was incredibly responsive and his team did a fabulous job. Everything we discussed was done on time and the crew cleaned up after installation. A space that was once useless is now one of our favorite places to hang out and entertain family and friends.

RainAway has installed under decking for me in two locations. I was so pleased with the first project that I called immediately after moving to a new home. They were very responsive from start to start to finish and beyond. After one small leak that had arisen after a huge storm, they were out the next day to fix the problem and there haven't been any issues since. I have referred them to several friends and will absolutely continue to do so in the future!

I have been using RainAway for years to install all my underdeck systems on my Deck jobs. Their system is by far the best. You get a professional job from their sales team to the crew that installs your system. I highly recommend Jeff and his team at Rainaway for your undercover deck system.

We loved our system at our old house! It was always easy to use and gave us great shade outside on our patio. We loved having dinner outside. We hope to get one for our new house soon! Thanks to Dave and his team for helping us!

I have used RainAway to do all my under decking projects for several years. They have always done a professional job. My customers are happy with their work and love the new usable outdoor space they provide Tham.

Jeff and team came to our home, presented a plan (with a fair price), and executed on our plan. Can’t say enough good things about the quality of material and workmanship. Overall great experience!!

We love our under decking system from Rain Away! We have extended our outdoor living area significantly by adding this feature to our home. Transformed what would be underutilized outdoor living space.

Rainaway was a great add to our outdoor space. It looks great, works great and really made our outdoor kitchen area a usable space. I would highly recommend!

Jeff was on time and very professional. The Rain-Away system is very clean and sleek looking. Glad I called them.

We are a local contractor that partners with these guys. They do good work or we wouldn’t use them. Honest and fair pricing. You get what you pay for…I’d check them out!

Very happy with the quality work provided by the RainAway team. Finally, no more rain leaking into my basement. My only regret is not getting this done sooner. Highly recommended!

If anyone is considering Under Deck rain drain away system - we would highly recommend RainAway. Their system has a lifetime warranty. We had our system installed about 10 years ago and it has performed really well. The initial service was excellent and they are amazing with follow ups ( even after 10 years).

Jeff and Dave Butler @ Rainaway are the underdeck drain masters! We know that when we send clients to them, they are going to be well taken care of and that the finished product will be perfect!